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Warranty

Warranty Terms:

For period of fifteen (15) years from the date of the installation , AMF Brothers Countertops LLC (AMF) warrants to the purchaser that at its option will repair or replace, a countertop piece installed in private single-family residences by AMF if it fails due to defects. This warranty is limited solely to the repair or replacement of the countertop piece.

This limited warranty does not cover :

• Materials and/or services that have not been paid for in full.
• Damage caused by, chemical, food, liquids stains or physical abuse
• Countertops that have been moved from their original installed location
• Chips, scratches or other iImpact damage to the product
• Subjecting the countertop to excessive weight in a concentrated area by standing on it or otherwise placing a heavy load on it.
• Damage to the installed material caused by house settlement, not leveled cabinets, improper or insufficient support or substrate. The stone can crack around the sink, cook-top or other holes cut-out due to heavy impact or substrate improper support.
• Subjecting the countertop to extremes of temperature; accidents, neglect, abuse, negligence, mishandling or alteration of the countertop or damage to the countertop caused by acts of Mother Nature or vandalism.
• Any outdoor or commercial use of the countertop, including without limitation, use of the countertop in hotels, stores or restaurants is excluded.
• Product used as flooring material.
• Seam appearance or separation. After the product is installed, the main reasons for seam separation is shifting or movement of the substrate, cabinets, floor, foundation or inadequate support.

For Natural Stone (Granite / Marble / Quartzite) AMF applies first sealer coat on countertop. Customer needs to apply sealer once a year (recommended). Warranty starts from the date signed below. Natural stone is a product of nature and is therefore subject to all its inherent variations. Cast veining, markings and coloration of the final product may vary. The slabs arrive to us with fact already finished and natural stone may have small pits.

Engineered stone (Quartz) varies slightly in color and shade from production to production. The random pattern of slight color variations in each slab and between slabs is not a defect, but rather an inherent property of both engineered and natural stone. Quartz there may be black specs in any of the production colors due to the nature of quartz crystals and quartz sand . Quartz is scratch resistant, not scratch proof.
This warranty applies only to materials that have been maintained according to AMF care and maintenance guidelines. This warranty does not cover products installed in an outdoor application. Failures arising from physical or chemical abuse, improper maintenance, excessive heat or uneven exposure to weather conditions, and damage from mishandling of the product are not covered under this warranty. This warranty does not cover chips, scratches or other impact damage to the product.

No implied or expressed warranty of merchantability or fitness for any particular purpose is covered by this warranty except as expressly stated herein. AMF shall not be liable for any loss or direct, incidental, or consequential damages arising out of the use or inability to use your new countertop.